Need to return an item?

You may return your purchases for refund or exchange by mail or at an official Crocs-owned retail store or kiosk. Items from orders at may be returned to a Crocs store for up to $250 per order. Crocs-owned stores can only refund PayPal orders in the form of a Crocs Gift Card.

Please note: "Other Retailers" cannot accept returns or exchanges on purchases from Crocs stores or