I give the shoes 5 stars. I decided to get a new pair because I loved my old ones so much. My only problem with Crocs Online is the return policy. I ordered the lined version of these in the wrong size by mistake and had to pay 20$ to return them. Almost not worth returning. I will not be ordering online from Crocs again because of the high return shipping cost. Most places offer free returns, why isn't that service available with Crocs?