Logo IconCrocs home page
  • Women
  • Men
  • Kids
  • Sale
  • Jibbitz™ Charms
  • Crocs at Work™
  • Bags & Accessories
  • EXP

You left something in your cart

Go to Cart
Skip to main contentAccessibility Statement
Women
Men
Kids
Sale
Jibbitz™ Charms
Crocs at Work™
Bags & Accessories
EXP
Cart Icon

Halloween Flash Sale

31% Off Select Styles

Shop Spooky Savings

Discount Applied in Cart.

“The Twilight Saga” Returns

Get Obsessed 11.13.26

Stay Updated

Seasonal Surprises Incoming

Disney Holiday 11.03.26

Stay Updated

Limited Warranty

Crocs, Inc. (“Crocs”) warrants all of its Crocs™ products (the “Products”), purchased by consumers either directly from Crocs or from Crocs’ authorized resellers (including authorized retail and Internet-based sellers) in the United States, to be free from manufacturing defects for 90 days from the date of purchase or date of delivery (if later than the date of purchase). Because Crocs cannot control the quality of Products sold by unauthorized sellers, this warranty does not extend to Products supplied/sold by unauthorized sellers, whether Internet-based or otherwise, unless otherwise prohibited by law. This warranty does not apply to any damage or defect in the Products arising from any of the following: normal usage, fair wear and tear, abuse, misuse, or alteration or repair carried out without our approval.

Under no circumstances shall Crocs be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. There are no warranties which extend beyond those indicated herein. Any implied warranties that may be applicable to the Products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

If your Product develops a defect while under warranty, you should contact Crocs as indicated below. Crocs may require you to return your defective Product to the below address, accompanied by receipt or proof of purchase, at your expense. Crocs will replace a defective Product that is covered by this warranty or will refund the purchase price of the Product in the event Crocs is unable to provide a replacement. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Crocs, Inc.

ATTN: Customer Service

Building 5

500 Eldorado Blvd.

Broomfield, CO 80021

USA

Phone: 1-866-306-3179

Web: https://www.crocs.com/customer-service/contact-us.html

We'd love to hear from you!


  • Crocs Insiders

    • Crocs Club
    • Shop All
    • Sale & Discounted
  • Company

    • About Crocs
    • HEYDUDE
    • Sustainability
    • Comfort for the Planet
    • Comfort for All People
    • Comfort for Our Communities
    • Careers
    • Wholesale Inquiries
  • Help

    • Order Status & Returns
    • Accessibility
    • FAQs
    • Size Chart
    • Caring for your Crocs
  • Customer Service

    • Working Hours

      Sun - Fri:
      24 Hours

      Sat:
      9am-9pm EST

    • Other Contact Options

Site Map
Privacy Preferences|Terms of Use|Privacy Policy

© 2026 Crocs, Inc.

Join Crocs Club & Get 15% Off Your Next Purchase

Sign me up for everything

Love Crocs? Join the Club.

find a crocs storeApple App StoreDownload the Crocs app on Google PlayGoogle Play Store

LocationStore Locator
Canada FlagCanadaChevron RightFrançaisChevron Down

Select your location

It looks like you're in United States. Please select your location.

United States FlagUnited States