Current Status.

Last updated: June 5, 2020.

How is this impacting our ability to process online orders?

Because of reduced staff and social distancing procedures for the health and safety of our employees, we’re seeing slight delays in order shipments. We are working hard to ship as quickly as possible, but please note that it could take up to 10+ days. You’ll receive your shipping confirmation email as soon as your order leaves our warehouse, with transit time being 4-5 days from shipment confirmation date.

How is this impacting our Customer Service?

You may experience delays in our responsiveness as we modify how we staff and schedule our customer service team. We also ask that all orders be placed online as our call centers will not be able to take phone orders as we transition to more home-based resources. We apologize for any inconvenience.

Sharing a Free Pair for Healthcare Program

We’re humbled to have provided so many shoes to our heroes in healthcare. While we have maxed out our direct donations for Canada, the spirit of giving in times of need remains. Join us by purchasing shoes for friends and family in need.

How is this impacting Crocs stores?

To ensure the health and safety of our employees most of our stores remain temporarily closed. However, in compliance with local regulations and CDC guidance we will start to reopen some of our locations. Check belowabove to see if a store near you has reopened.

Crocs Are Back in Town.

The following Crocs stores have reopened. Hours may be limited. Call store for details. This list will be updated as needed. If you don’t see a store near you listed below, a reopen date has not yet been confirmed.

Crocs Quartier DIX30
9140 Boulevard Leduc #155
Brossard, J4Y 0L2
(450) 462-0837
Crocs West Edmonton Mall
8882 170 Street, Unit 2131
Edmonton, T5T 4J2
(780) 489-7889
Crocs Mississauga Outlet Crocs
700 Matheson Blvd W Heartland Town Center
Mississauga, L5R 3T2
(905) 366-0154
Crocs Ottawa Boutique
49 William Street
Ottawa, K1N 6Z9
(613) 244-4545
Crocs Cross Iron Mills
261055 Crossiron Blvd, Space 340
Rocky View, T4A 0G3
(403) 295-2551