Email Us

For immediate assistance please visit our Frequently Asked Questions page, or get personal help from a customer service representative. Send an email using the form below or chat with us if we're online. For best service, please provide as many details about your question as possible.

Topic
First Name (15 characters maximum)
Last Name (19 characters maximum)
Phone Number
Email Address
Address (35 character limit per line)
Country
Postal Code
Province
City (25 character limit)
Order Number (if applicable)
Shoes purchased within last 90 days? (if applicable)
If there is a quality issue with your item it may be returned for a refund or exchange within 90 days of purchase with receipt.
Tracking Number (if applicable)
Return Number (if applicable)
Style/Color/Size (if applicable)
Code at Checkout (if applicable)
Comments Please do not divulge private information (e.g., credit card number) via this form.

Best Sellers

Email Us

Risk Free Shopping

Free Shipping

Simple Returns

Crocs Guarantee

Your Information Is Secure

Sign up and save.
Receive 20% off* when you sign up for email

Stay Connected

My Account

Shop Crocs

Help

Company

Contact Customer Service